General Terms and Conditions

Payments can be made in cash or by card (except for PostCard) on-site, either before or after the ride, or in advance by bank transfer if preferred. Any costs incurred due to last-minute cancellations will be discussed individually with each guest, depending on the situation. We rely on common sense and recognition of the work we have already put in leading up to the cancellation.

If a ride/trekking session is ended prematurely by a guest, there is no right to a refund of the remaining amount. We reserve the right to make program changes, such as in case of weather changes. If any important required information provided is found to be false, we reserve the right to cancel the ride on safety grounds without a refund.

Long pants and sturdy, closed shoes, preferably hiking boots, are essential.
We ride in all weather conditions. Please check the weather forecast independently and cancel within the cancellation period if you find the weather unsuitable for a ride.
In the event of sudden illness or accident outside the cancellation period, we will provide a confirmation of the ride, allowing you to claim reimbursement from your insurance.

Insurance

Accidents are not covered by us. Please check your accident insurance to ensure that horse riding accidents or accidents involving horses are included. We do not accept liability for guests’ personal equipment. Helmets are mandatory; if a guest decides not to wear one, they must sign a separate waiver on-site.

Data Protection

Personal data collected during registration will not be shared with third parties. Photos are taken during rides, which may show guests’ faces. Guests agree that these photos may be used for promotional purposes (posters, internet, Facebook, Instagram). If this is not desired, we ask guests to inform us directly.

Disclaimer

The content of this website is intended as a non-binding informational offering. Although the information is regularly checked for accuracy and currency, we disclaim any liability for any undesirable consequences resulting from the use of this information. Our website includes hyperlinks to third-party offerings. Use of these hyperlinks is at your own risk, and we do not accept responsibility for the content of these sites. Excluded from our liability is the guarantee of continuous availability of our online offerings, as well as damages (e.g., connection interruptions, viruses) that may arise from using our website.